AEO: Service System

Process &

Development

Insights Gathered

Customers are arriving to stores armed with technology that have quickly outplayed that of stores. With online competition, brick and mortar retail has even higher expectations placed on them. Retailers are now forced to embrace technology as an opportunity to engage their customers. 

 

American Eagle Outfitters has responded and equipped their stores with iPods, iPads and beacon technology to enhance the customer interaction. 

Final Design

Customers are arriving to stores armed with technology that have quickly outplayed that of stores. With

Final Design

Customers are arriving to stores armed with technology that have quickly outplayed that of stores. With

Process Images