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National Bank

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Designing a seamless retail experience for American Eagle Outfitters employees and customers by enhancing AEO devices, services, and retail space. (E.g. MPOS, Cash & Wrap, Employee IDs)

AEO: Service System

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The AEO Service System is designed to integrate AEO tools and devices within the retail/digital space to provide the most seamless experience for AEO employees and customers. 

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The Service System focuses on three core devices: MPOS (Mobile Point of Sales) Devices, Service Stations, and Eagle IDs.

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Customizable Dashboards

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Service Stations are multi-purpose modular stations equipped with everything that is needed to carry out a mobile or cash transaction (printing , cash drawer, bagging, 

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Actionable Insights and Recommendations

[Actionable Insights Page]

AEO Employees are equipped with Eagle IDs that provide easy access to fitting rooms, Service Stations, and other devices/spaces on the retail floor. Eagle IDs are also used to clock in-and-out during shifts. 

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Eagle IDs are designed to provide a more a more humanizing experience between employees and customers 

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Actions Items 

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AEO Employees are able to use their Eagle IDs to access and login into their store devices to access carry out transactions and access any of their store applications.

Tracking

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MPOS Devices are skined with AEO branding

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