Hi there! I’m Jonathan Kim.
I believe design is an opportunity to create and influence holistic change in industry and society. I am passionate about collaborating in research, business, and human-centered methodologies to drive design
I am currently working at IBM in New York as a Service & UX/UI designer, where I work with clients/IBM in industries ranging from retail, healthcare, healthcare and more.
Please feel free to reach out and check out my work!
Experience & Service Design
Hi there! I’m Jonathan Kim.
I believe design is an opportunity to create and influence holistic change in industry and society. I am passionate about collaborating in research, business, and human-centered methodologies to drive design
I am currently working at IBM in New York as a Service & UX/UI designer, where I work with clients/IBM in industries ranging from retail, healthcare, healthcare and more.
Please feel free to reach out and check out my work!
Experience & Service Design
Experience & Service Design
Hi there! I’m Jonathan Kim.
I believe design is an opportunity to create and influence holistic change in industry and society. I am passionate about collaborating in research, business, and human-centered methodologies to drive design
I am currently working at IBM in New York as a Service & UX/UI designer, where I work with clients/IBM in industries ranging from retail, healthcare, healthcare and more.
Please feel free to reach out and check out my work!
Experience & Service Design
Hi there! I’m Jonathan Kim.
I believe design is an opportunity to create and influence holistic change in industry and society. I am passionate about collaborating in research, business, and human-centered methodologies to drive design
I am currently working at IBM in New York as a Service & UX/UI designer, where I work with clients/IBM in industries ranging from retail, healthcare, healthcare and more.
Please feel free to reach out and check out my work!
Service & Experience Designer
Email:
LinkedIn:
Education
Carnegie Mellon University
Pittsburgh, PA
Product Design Entrepreneurship & Innovation
ELISAVA: School of Engineering and Design
Barcelona, Spain
Retail/Packaging, Environment, & Graphic Design
Profile
Skills
Drawing & Illustration
Facilitating Design Workshops Information Architecture Mobile/Web User Experience Marketing & Branding
Service Design
Usability
User Interface Design
User Research
Tools
Adobe Suite (Xd, Ai, Ps, & Id)
Fusion 360
Keynote
GitHub
InVision
Mondays
Slack
Sketch
Clients
American Airlines
American Eagle Oufitters
AT&T
Bank of China
Frito-Lay
IBM GTS
IBM Research
Kerf
MetLife
NetApp
PNC Bank
Experience & Service Designer
Jonathan is currently a Senior Experience Designer at IBM. He graduated from Carnegie
Mellon University (CMU) in Pittsburgh with a BFA in Product Design with a concentration in Entrepreneurship & Innovation (IDeATe). He also studied at ELISAVA: School of Design & Engineering for visual, environment, retail, and product design.
Thinker & Creator
Jonathan dedicates his study and practice for human-centered design, with an emphasis on design ethnography, participatory design, and aesthetics. He seeks to find and understand problems, in order to transition and further develop products for greater customer experience. He worked with an array of clients developing digital products and design systems, conducting and synthesizing research to guide and design for product development and integration, as well as conceptualizing and prototyping for product testing and production.
Jonathan aspires to further the practice of design thinking and agile methodologies through practice and collaboration. Rather than focusing on a specific industry, Jonathan applies design thinking and practices to bring unique insights into a problem space or opportunity. He focuses on the design of systems that increase user accessibility and engagement for greater customer experience.